Our fees explained

At Poppyscotland, we are committed to being open and transparent about how donations are processed.

When you make a donation via one of our contactless terminals (attended or unattended), a small fee is deducted to cover the secure handling of card payments and the technology that enables us to accept cashless donations safely and efficiently.

How Fees Are Applied

• Fixed Transaction Fee: £0.045 per donation
• Service & Processing Fee: 2.5% of the donation amount

These fees cover the secure processing of card payments, ongoing management of our donation equipment, and the technology and support that enable safe and reliable cashless giving.

No commission or incentive payments are made to fundraisers for donations received through these methods.

Our Commitment

We continually review our suppliers and processing costs to ensure fees remain competitive, so as much of every donation as possible goes directly towards supporting the Armed Forces community in Scotland.

Further Information

If you have any questions about how donations are processed, please contact our Supporter Care team:

Email: supportercare@poppyscotland.org.uk
Phone: 0131 550 1557